Twitter hit by new outage as Musk complains the platform is “so brittle.”

New York (CNN) Twitter’s website was down for many users on Monday, while others reported problems seeing photos and clicking links in the app, one of the most extensive service interruptions to date under new owner Elon Musk.

Some users who tried to load or TweetDeck, a service that allows users to organize their Twitter feed into lists, received an error: “Your current API plan does not include access to this endpoint.” Other users were able to access the site (although it seemed to load slowly), but they got the same error when clicking links.

Outage tracker site DownDetector showed more than 8,000 Twitter outage reports by noon on Monday. For users who had access to the platform, “Twitter API” was trending as people tweeted about the issues.

“Some parts of Twitter may not work as expected at this time,” the company said said in a tweet. “We made an internal change that had some unintended consequences. We’re working on this now and will share an update when it’s fixed.”

In a separate tweet on Monday, Musk said, “This platform is so fragile (sigh). Will be fixed soon.”

Monday’s outage marked the second Twitter glitch in less than a week and the third in less than a month. Last Wednesday, some Twitter users who opened their “for you” timeline were greeted with a blank screen and a message that read “welcome to your timeline,” encouraging them to follow other users for tweets to appear, even if they already followed various accounts. Other users received a “Welcome to Twitter!” message as if they just joined the platform.

Three weeks ago, Twitter users were experiencing several issues with the platform, including the inability to tweet, send direct messages, or follow new accounts.

Twitter has faced a series of technical glitches since Musk took over the company late last year and laid off more than half of its staff. Users have previously reported issues with the app’s two-factor authentication tool, seeing replies above a tweet instead of below it and seeing old tweets appear repeatedly in their feed or mentions.

Some former employees expressed concern that Musk’s mass layoffs could cause the platform to break in big or small ways, after employees with knowledge of Twitter’s core systems were pushed out. But Musk has continued to cut staff in an effort to improve Twitter’s bottom line.

The latest service cuts come after Twitter reportedly laid off an additional 10% of its staff late last month, including some engineers responsible for site reliability, according to a New York Times report.






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