Microsoft unveils package of cloud tools for telecom companies

BARCELONA, Feb. 26 (Reuters) – Microsoft has unveiled previews of two AI-powered services designed to manage telecom networks, leveraging the same capabilities used to manage the tech giant’s Azure cloud platform.

Operators can take advantage of advanced artificial intelligence that helps unlock new business opportunities based on data and insights into their operations – including the rollout of high-speed 5G networks – the company said in a blog post.

Microsoft first entered the 5G arena after acquiring cloud networking companies Affirmed Networks and Metaswitch in 2020.

The company has a strong focus on AI and has invested heavily in OpenAI’s ChatGPT bot, which has contributed to the widespread attention artificial intelligence is getting in Silicon Valley and beyond. Microsoft said last month it planned to integrate such AI into all of its products as OpenAI continues to create human-like intelligence for machines.

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“What we do is take our own cloud work and make it specific to this telecom operator’s network space. I think a really good example of that is all the AI ​​ops work we’re introducing into the system,” said Jason Zander, executive vice president of strategic missions and technologies at Microsoft.

“We’re bringing the same technology to this space,” he added. “Every operator I’ve shown this to has been thrilled.”

Telecom partners such as AT&T Inc (TN), Ericsson (ERNT.ZA) and Nokia Oyj (NOKIA.HE) will be able to take advantage of Microsoft’s new Nexus service, an all-in-one platform that allows operators to manage their networks from the cloud and two different “AIOps” services.

Monica Zethzon, a vice president at Ericsson, said the developments would enable operators to “transform their core networks while improving customer experiences.”

Reporting by Martin Coulter; edited by Jonathan Oatis

Our Standards: The Thomson Reuters Principles of Trust.


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